Follow our easy step-by-step onboarding to initialize your hardware wallet, create backups, and learn essential security practices. Designed for beginners and pros alike — fast, clear, and safe.
All signing happens inside your device. Your private keys never leave the hardware — protecting you from malware or phishing on your computer.
Use one device to manage Bitcoin, Ethereum, and hundreds of tokens. Seamless integration with popular wallet apps and exchanges.
Set a secure PIN and an optional passphrase for an extra layer of account segregation and protection.
Use included recovery cards or optional metal backups to survive fire, water, or hardware loss — long-term safety for your seed phrase.
Compliant with industry standards and open protocols so you keep choices—no vendor lock-in.
Clear setup instructions, step-by-step troubleshooting, and friendly support to guide you through every stage.
Connect to the desktop or mobile companion app to manage accounts, install currency apps, and sign transactions. Always verify the transaction details shown on the device screen — the device display is the single source of truth for approvals.
Security is a layered process. SecureStart helps you reduce risk with hardware isolation, reproducible backups, and education. Below are practical practices we recommend for anyone protecting digital value.
Multiple geographically separated backups reduce single-point-of-failure. Consider a metal backup for long-term durability.
Check the companion app and official website for signed firmware updates. If an update prompt looks suspicious, contact support.
Use your recovery phrase (seed words) with a compatible wallet to restore access. Keep at least one secure offline copy and never enter seed words on a website or mobile photo.
Yes. SecureStart supports multi-currency management. Install and manage currency apps via the companion app; the device signs transactions for each supported chain.
Most hardware wallets use standard recovery phrase formats (BIP39/BIP44). Consult the documentation before restoring to ensure compatibility and correct derivation paths.
Never share your seed words with anyone. No legitimate support agent will ask for them. If you disclosed your seed, move funds immediately using a new wallet and device after creating a secure backup.
Update firmware only via the companion app downloaded from official sources. Verify release notes and digital signatures when provided. If in doubt, contact official support before updating.